How to book a table at La Pilastra

Phone or WhatsApp: which to use

Both go to the same number. A call is quickest if you want a table today or within a few hours, because you will know straight away whether there is room. WhatsApp is easier if you are booking ahead, writing from abroad or would rather have the details in writing.

During service the team may take a little while to answer messages. If you need an immediate answer, call. The email address, lapilastrarestaurante@gmail.com, is best for questions that are not urgent rather than same-day bookings.

What to put in your message

A complete first message saves back-and-forth. Include:

• The day and the time you would like to arrive.
• The number of guests, including children.
• A name and, if you are booking for someone else, their phone number.
• Whether you would prefer the terrace or the dining room: it is taken into account depending on availability and the weather.
• Any allergies or intolerances; the menu shows allergen information for every dish.
• If it is a celebration or a group, say so from the start so the team can plan the table.

When your table is confirmed

Calling or sending a WhatsApp does not reserve the table on its own: the team checks that service and replies. Keep that reply; it is your confirmation. If you have not heard back to a message after a while, give us a call.

A terrace preference is part of your request rather than your confirmation, unless the team confirms it specifically.

Changes, late arrivals and cancellations

Use the same channel you booked with. If the number of guests or the time changes, let us know as soon as possible; if you are running late, call so the team can tell you whether the table can be held or suggest another time. Cancelling early frees the table for someone else.

Before you set off, check how to get here on foot or by car: the area around the Puente Nuevo is busy with visitors, so allow some extra time.